Director of Worldwide Consulting

Part I

Assume you are in upper management of the hypothetical United States-based company Walden Consulting Group, Inc., and you need to hire a new “Director of Worldwide Consulting.” This director will be responsible for consulting teams that will provide various management consulting services to organizations of all sizes and industries all over the world. The director you hire will manage these teams while working out of the home office in the United States. The director will be responsible to create a productive and positive working environment and implement processes to sustain it.

Using the “Job Description Template” provided, write the job description for this position. Include the characteristics, behaviors, skills, education, attitudes, and key competencies needed to create a sustainable, positive, and productive work environment. Contact information should also be included.

 

Part II

 

Read the scenarios in the “A Year in the Life of a Manager” document provided and respond to the related prompts below.

1. Identify and shape factors that can affect an individual employee’s job performance.

Given what you read of the marketing manager and marketing assistant job responsibilities and the work environment at Allies of College Educators (ACE), for each employee listed below:

• Identify and explain how you would shape two factors that might positively affect that employee’s job satisfaction and organizational commitment.
• Identify and explain two factors that might negatively affect the employee’s job satisfaction and organizational commitment.
• Explain what you might do as a manager to shape those factors.
  1. Julianne Martinez, Marketing Manager
     1. Negative Factor 1
        1. Identify Negative Factor 1:
        2. How might you shape Negative Factor 1?
     2. Negative Factor 2
        1. Identify Negative Factor 2:
        2. How might you shape Negative Factor 2?

• Positive Factor 1
  1. Identify Positive Factor 1:
  2. How might you shape Positive Factor 1?

1. Positive Factor 2
   1. Identify Positive Factor 2:
   2. How might you shape Positive Factor 2?
2. Rico Aconda, Marketing Assistant
   1. Negative Factor 1
      1. Identify Negative Factor 1
      2. How might you shape Negative Factor 1?
   2. Negative Factor 2
      1. Identify Negative Factor 2:
      2. How might you shape Negative Factor 2?

• Positive Factor 1
  1. Identify Positive Factor 1:
  2. How might you shape Positive Factor 1?

1. Positive Factor 2
   1. Identify Positive Factor 2:
   2. How might you shape Positive Factor 2?
2. Develop a plan to help employees set, track progress toward, and achieve performance goals.
   1. Describe individual plans for Rico and Julianne to set, track progress toward, and help them achieve performance goals.
      1. Your plan to set, track progress toward, and help Rico achieve goals should include:
         1. Two goals related to Rico’s work and interests
         2. Two methods that you will use to track his progress effectively

• Two actions you will take to help him achieve these goals

1. Your plan to set, track progress toward, and help Julianne achieve goals should include:
   1. Two goals related to Julianne’s work and interests
   2. Two ways that you will effectively track her progress

• Two actions you will take to help her achieve these goals

2. Apply effective practices to conduct employee performance reviews.
   1. Describe how you will conduct a performance review with Rico. Be sure to:
      1. Identify two high-performance behaviors and explain their importance.
      2. Identify two low-performance behaviors and explain their potential impact.

• Indicate changes you would ask Rico to make that could lead him toward improved performance.

1. Indicate changes you would be willing to make to your own performance that will lead Rico toward improved performance.
2. Describe one resource that you might provide Rico before, during, or at the close of his performance review.

1. Describe how you will conduct a performance review with Julianne. Be sure to:
   1. Identify two high-performance behaviors and explain their importance.
   2. Identify two low-performance behaviors and explain their potential impact.

• Indicate changes you would ask Julianne to make that could lead her toward improved performance.

1. Indicate changes you would be willing to make to your own performance that will lead Julianne toward improved performance.
2. Describe one resource that you might provide Julianne before, during, or at the close of her performance review.

3. Provide effective feedback to facilitate employee development.
   • . Describe how you will deliver effective performance feedback to Julianne and Rico. In your explanation include:
     1. A description of what you will do to prepare feedback, who you will talk to, what resources you will use
     2. How you will set the tone of the meeting

• Two strategies for each meeting to ensure that they are constructive