Organizational management
Organizational management
Introduction
4 frames of analysis (structural, human resources, political, symbolic)
Structural Frame
Emphasize structure, goals, technology, formal relationship, coordination.
Organizations create rules, procedures, systems, and hierarchies, in order to coordinate diverse activities into a unified effort.
Humans relations frame
Focus on the interpersonal relationship.
The organization is made up of individuals with feelings, needs, skills, and limitations.
Find ways for people to get the job done while feeling good about themselves and their work.
Political Frame
People with various interests compete for power and resources.
Conflict, bargaining, negotiation, coercion, and compromising are a normal part of everyday life in organizations.
Symbolic Frame
Emphasizes organizations' culture, symbols, and spirit, as keys to success.
Organizations are propelled by rituals, ceremonies, heroes, stories, and myths.
Change – STRUCTURAL FRAME
Reasons for change
Organizational change
System of compensation, return policy, organizational structure (e.g. teamwork), technological change, new markets, etc.
Internal and external reasons for change
-Change in costumer’s habits (Mcdo)
-New price competition (cellular/cable)
-Criticism of the ecological behavior of the organization (ikea)
-New and competing products (Nokia)
Resistance to change
Emotional: Negative emotions towards the change and...