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$37.50
Table of Contents
INTRODUCTION.. 2
Interview with Lily Lien (Marketing Director) and Mall Tenants. 2
CHANGES. 2
DIAGNOSIS & READINESS. 2
RESISTANCE.. 2
Managing Resistance. 2
Change Models. 2
Kotter’s 8 Steps. 2
Mintzberg and Quinn’s model of change. 2
IMPLEMENTATION CHANGE.. 2
The OD Practitioner. 2
COMMUNICATION & ORGANIZATIONAL CULTURE.. 2
Crafting the Vision. 2
CONCLUSION.. 2
Table of Contents
INTRODUCTION.. 2
Interview with Lily Lien (Marketing Director) and Mall Tenants. 2
CHANGES. 2
DIAGNOSIS & READINESS. 2
RESISTANCE.. 2
Managing Resistance. 2
Change Models. 2
Kotter’s 8 Steps. 2
Mintzberg and Quinn’s model of change. 2
IMPLEMENTATION CHANGE.. 2
The OD Practitioner. 2
COMMUNICATION & ORGANIZATIONAL CULTURE.. 2
Crafting the Vision. 2
CONCLUSION.. 2
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