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Communication Process COM/295 Version 3
University of Phoenix Material
Communication Process
Complete the following table.
- Review the steps of the communication model on in Ch. 2 of Business Communication. See Figure 2.1.
- Identify one personal or business communication scenario.
- Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided.
Steps of communication model | Personal or business scenario |
1. Sender has an idea. | |
2. Sender encodes the idea in a message. | |
3. Sender produces the message in a medium. | |
4. Sender transmits message through a channel. | |
5. Audience receives the message. | |
6. Audience decodes the message. | |
7. Audience responds to the message. | |
8. Audience provides feedback to the sender. |
Additional Insight
Identify two potential barriers that could occur in your communication scenario and then explain how you would overcome them. Write your answer(s) below.
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