Details

The strategies your team  of consultants will suggest to implement and  communicate this planned change.

Riordan Manufacturing has decided to make  a change to company’s customer management system.  The company does not currently have  any formal system for managing its customer information and  has traditionally left this up to individual employees.  This new system will require all employees to use one customer management system.  Your team  is now working to help Riordan implement this planned change. Your team  must do the following in your role as consultants:

1. I) Section I:  Change Management Plan

1. I. Identify the current  formal and  informal power  structures in the organization. How might the power and  political structure of the organization affect employee behavior?
2. I Identify the most appropriate and effective organizational structures for Riordan Manufacturing that will help them  accomplish their planned changes.

III.       What are the potential effects of this selected structure on employee behavior?

1. IV. Identify characteristics of the company’s culture. What are the potential influences of the corporate culture on employee behavior?
2. V. Identify the potential sources of resistance to change and develop strategies to manage resistance to change.
3. VI. Recommend a strategy to implement the changes over the next 12 months.
4. I) Section II: Communication Plan

1. Select the most appropriate channels to communicate the change to the employees, and explain why you selected these channels.
2. Identify the potential barriers to effective communication and  strategies for overcoming the barriers.