Office Clerk Job Analysis and Design
BUSI 3102 G – Mini Exercise
Think of a work-related situation that you found enjoyable. Think of the job and identify the features that made it more enjoyable than other jobs you have held. The job need not have been a formal, full-time job. It may simply have been a part-time, temporary, or volunteer job you have performed.
Your report should address the following questions:
- What were the main duties and responsibilities of the job?
- What were the skills, abilities, (competencies), education, and experience factors required to perform the job at a satisfactory level?
- What were the characteristics of the job that made it so enjoyable?
- What elements of the design of the job would you change and why?
Your written report should not exceed three typed, double-spaced pages.