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  Bad newsletter to a customer who has requested an exemption to a company’s policy

  $10.00

  Assignment 2: Bad News Message – Draft Version

  PLEASE FOLLOW ALL DIRECTIONS BELOW

  Write a bad newsletter to a customer who has requested an exemption to a company’s policy. The message should take the “form” of a letter.

  Choose a scenario:

  • A request for a refund or replacement of a $1,000 piece of equipment that broke after three (3) years, one (1) year past the warranty date.

  • A request for a refund or voucher for a ruined two-week vacation (due to bad weather: rain or snow) at an expensive resort.

  • A request to change a company’s “no-pets indoors” policy to a “pet-friendly” policy to allow customers to bring pets inside the restaurant and allow them to sit at tables with their owners.

  • A request to change a company’s “pet-friendly” policy to a “no-pet” policy to prohibit customers from bringing their pets into the restaurant’s eating areas – inside or outside.

  • Other: Write a bad news message based on another scenario.

  Format the letter properly:

  • Include “to” and “from” addresses and the date.
  • Include appropriate greeting and salutation.
  • Use bullets as needed to emphasize key points.

  Show appreciation and concern for the customer from the beginning (possibly with a brief buffer) and throughout the letter. Avoid being overly apologetic or complimentary.

  Provide the turndown or bad news early in the letter.

  Make the turndown clear and support it by providing two (2) to three (3) key reasons for the turndown.

  Provide an alternative and / or a positive expectation of a future with the customer.

  2 Pages
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  Widowhood and how men and women may be affected differently by the death of a spouse

  $5.00

  While the majority of older men and women are married, the likelihood of being married begins to decline with age, especially for women. Discuss the changes in marital satisfaction over time, including how retirement affects marital satisfaction.

  Discuss the topic of widowhood and how men and women may be affected differently by the death of a spouse.

  1 Page

  APA – 2 References
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  Similarities and differences of Medicare and Medicaid managed care plans

  $15.00

  Similarities and differences of Medicare and Medicaid managed care plans

  Explain the similarities and differences of Medicare and Medicaid managed care plans by comparing and contrasting the following three issues:

  1.  Strengths, weaknesses and incentives between Medicare and Medicaid.
  2.  Commitment to access for both plans.
  3.  Risks to the consumer associated with either plan.

  Lastly, provide three recommendations for improvement of each medical plan and your justification for each.

  Your paper must be three to four double-spaced pages (excluding title and reference pages) and formatted according to APA style as outlined in the Ashford Writing Center.  In addition to the course text, utilize a minimum of three scholarly and/or peer-reviewed sources that were published within the last five years.

  3 pages

  APA – 2 References
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  BUS CPA Exam: Types of Budget

  $10.00

  This paper will cover one of the following topics in managerial accounting (which is 40% of the BUS section of the CPA Exam).  Choose one; write short paper discussing it; use APA formatting (no abstract or title page needed)

  1. Types of Budget
  2. Different Methods of Performance management
  3. Five Tools used in Capital budgeting
  4. Methods Used to Analyze Costs

  2 Pages

  APA – 2 References
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  Biology Assignment Questions

  $11.50

  Questions Answered: Biology 1 #3, Biology 2 #1, Biology 3 #4

  Biology 1: Please select one of the four (4) statements below and respond in 2 paragraphs (5-6 sentences each paragraph).

  1. Suppose that someone used nanotechnology to build little robots (called “nanobots”) that could make copies of themselves. Discuss whether or not you believe the nanobots would be alive. Explain why or why not?

  2. Go to The Economist website to read the article titled “A Game of Cat and Mouse”, dated June 3, 2010. Discuss what you believe are the main points of the article. Explain how it relates to this week’s lessons. Give examples with your response.

  3. A person is declared to be dead upon the irreversible cessation of spontaneous body functions: brain activity, or blood circulation and respiration. However, only about 1% of a person’s cells have to die in order for all of these things to happen. Explain how a person can be dead when 99% of his or her cells are still alive, and provide examples with your explanation.

  4. In 2005, researcher Woo-suk Hwang reported that he had made immortal stem cells from human patients. His research was hailed as a breakthrough for people affected by degenerative diseases, because stem cells may be used to repair a person’s own damaged tissues. Hwang published his results in a peer-reviewed journal. In 2006, the journal retracted his paper after other scientists discovered that Hwang’s group had faked the data. Discuss the implications of the incident. In your brief discussion, determine if the incident shows that results of scientific studies cannot be trusted or if it confirms the usefulness of a scientific approach, because other scientists discovered and exposed the fraud.

  Biology 2: Please select one of the four (4) statements below and respond in 2 paragraphs (5-6 sentences each paragraph).

  1. In an essay of the universal nature of biochemistry, located at http://www.pnas.org/content/98/3/805.full), Norman Pace argues that carbon is the only chemical element that can form the backbones of molecules that make up living things. Determine what Pace’s argument is and explain why he believes this.

  2. The bonding properties of water give it certain characteristics: surface tension, capillary action, universal solvent, high specific heat, and a high heat of vaporization. Indicate three reasons why you believe these properties are important to organisms that live underwater. In your own words, explain one of the following everyday phenomena in regard to the bonding properties of water, and propose one other everyday phenomenon that demonstrates the bonding properties of water:

  • Why do you feel cool when you sweat?
  • Why do paper towels (made of cellulose, another polar molecule) absorb water?
  • How can a water strider walk on water?

  3. A group working at the University of California, Berkeley has developed “nanothermometers,” little nanoparticles that can be injected into cells to measure the temperature in various places in the cell. So far, they have been used in cells growing in a culture dish. Indicate what you think the group will discover about the temperature in different parts of the cell. Discuss whether you believe it will be the same or different, and explain why.

  4. The 1992 movie Lorenzo’s Oil recounts the story of six-year-old Lorenzo Odone and his battle with adrenoleukodystrophy (ALD), which is caused by a malfunctioning organelle called a peroxisome. A peroxisome is an organelle that ordinarily contains enzymes capable of breaking down long-chain fatty acids. In ALD, the enzyme is missing, and when long-chain fatty acids accumulate, muscle weakness, and loss of control result. Select the organelle in the cell that is the most similar in structure and function to a peroxisome, and explain why you chose that organelle. Describe the function and structure of the organelle that you chose. Give examples of how a dietician might be able to help a person with ALD.

  Biology 3: Please select one of the four (4) statements below and respond in 2 paragraphs (5-6 sentences each paragraph).

  1. The breakdown of ATP releases energy, which is utilized by other reactions that require energy. Identify other examples where inventions have utilized a similar principle, where energy released during one reaction is utilized elsewhere. List three reasons why either one of the processes is more efficient than the other.

  2. Go to one (1) of the Websites listed below to read the blog post of your choice. Discuss the main points of the blog post you chose to read. Explain how it relates to this week’s lessons. Give examples with your response.

  • How Exercise Can Strengthen the Brain“
  • Can Exercise Keep You Young?“

  3. Go to the Dive Discover Website and review the Web page titled “Vent Biology: Introduction to Photosynthesis vs. Chemosynthesis”. Analyze the major similarities and differences between chemosynthesis and photosynthesis. Determine what you believe is the most significant step in regard to harnessing energy within each process, and explain why.

  4. Go to The Guardian’s Website to read the article titled “GM microbe breakthrough paves way for large-scale seaweed farming for biofuels”, dated January 19, 2012. Discuss the main point of the article. Determine at least three (3) benefits of the genetically modified organism(s) described in the article. Give your opinion about what risks the genetically modified organisms pose to society, and explain how non-scientist citizens can arrive at an informed opinion in such matters.
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  Assignment-Critical Thinking Sources of enculturation

  $10.00

  Answer each bullet with one full paragraph (4-5 sentences)

  Critical Thinking 1:

  • Select a quote about “thinking” from Chapter 1 that best describes your own viewpoint and explain why this quote is meaningful to you. See Attachment
  • attachment_1.bullet_1_quote.docx

  • Identify which of the sources of enculturation has had the most impact on your own thinking and explain why you think this is the case.

  A source of enculturation is our place of work. Here we may learn certain manners of behavior, dress code, professional ethics, and work attitude.

  • Identify one of the “5 Errors of Thinking” that you recently observed in another or even committed yourself and explain how this affected productive communication

  Example of One of the 5 Errors of Thinking –

  Selective abstraction: focusing on one detail of a situation and ignoring the larger picture. For example, an instructor receives a very favorable evaluation from 90 percent of her students but dwells instead on the unfavorable comments from the few. Or a football player, after an overall excellent performance, curses himself for the one pass that he should have caught (Beck, 1976).

  Critical Thinking 2:

  • Describe an example of an episodic memory, perceptual-motor memory, and semantic memory that you have personally experienced.

  • Explain which of these memories you feel is most affected by one or more of the senses.

  Critical Thinking 3:

  Using and misusing figurative language may make it difficult for others to understand what you write and what you say.

  • Choose one (1) of the ten (10) types of figurative language from the list below.
  • Define the meaning of the term and provide an example.
  • Describe an appropriate circumstance for using the example for the term or a circumstance when using the term might lead to misunderstanding.

   

  TERMS:
  1. idiom	6. amphiboly
  2. analogy	7. “flame word”
  3. metaphor	8. hyperbole
  4. simile	9. euphemism
  5. cliché	10. colloquialism

   

  2 pages
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  Procedural Message to employees

  $15.00

  Please follow all bulleted instructions below:

  • Write a procedural email (3 pages) to employees reminding them of key components of a company policy on acceptable use of email and text messaging. The policy should address security issues, privacy issues, and company monitoring of messages. Consider policies on appropriate message content, the consequences for using company equipment to send harassing messages, and a policy on the use of company system for sending personal email messages

  • The message should take the “form” of an email; however, you will submit your assignment to the online course shell.

  • For the procedural message, you must:
  • Follow proper format.
  • Use a descriptive title or heading.
  • Use bullets as needed to emphasize key points.
  • Include appropriate greeting and salutation.
  • Have the following content:

  • Introduce the main idea of the message in a concise, informative manner.
  • Itemize and explain three (3) to five (5) key points with details.
  • Provide information about where and to whom questions should be directed.
  • Clarity, writing mechanics, and formatting requirements.
  • Begin statements with action verbs.
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  Staff development program student academic achievement

  $35.00

  Develop a staff development program to respond to and address issues related to student academic achievement

  Present your project abstract to the class. Hand in your Staff Development Program proposal. The proposal rubric will be used to evaluate your plan.

  Here are the LASA 2 details.

  You will develop a staff development program to respond to and address issues related to student academic achievement. The project will be in the form of a proposal that has utilized student achievement data to identify one or more topics for teacher training.

  The proposal will include a description of the institution or organization that will be involved in the training, a summary analysis of the student achievement data and the student demographics, identified grade level(s) and subjects or topics for teacher training, a description of student and teaching staff demographics as indicated by the diversity of the population, a calendar for the training, the professional development model suggested, financial, technological, or other resources that may be required, an evaluation instrument and process for overall evaluation of the program, and a presentation strategy.

  The written proposal will have no page limitation; however, a brief abstract will be developed to share with the class. The project rubric will be utilized to assess the proposal. For online courses, the presentation will be presented via Doc Sharing and feedback will be given through the discussion section of Module 8.

  7 Pages
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  Assignment:Discussion—Course Reflection

  $5.00

  Assignment: Discussion—Course Reflection

  Cite your work appropriately using APA 6 guidelines.

  Respond to the following:

  • What are the top 5 points you are taking away from this course?
  • How will the learning you have done in this class impact your work going forward?

  1 Page